Privacy Policy

Last Updated: May 14, 2025

1. Introduction

SmartVerify ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and disclose your personal information when you use our website, products, and services (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, company name, and job title.
  • Account Information: Username, password, and account preferences.
  • Payment Information: Credit card details, billing address, and transaction history.
  • Communication Data: Information you provide when you communicate with us, including through our website, email, or customer support.
  • Marketing Preferences: Your preferences for receiving marketing communications from us.

2.2 Usage Information

We also collect information about how you access and use our Services, including:

  • Device Information: IP address, browser type, operating system, device identifier, and other technical information.
  • Usage Data: Information about your interactions with our Services, such as pages visited, features used, and time spent on the Services.
  • Log Data: Information that your browser sends whenever you visit our Services, such as your IP address, browser type, browser version, and the pages you visit.
  • Cookies and Similar Technologies: Information collected through cookies, pixel tags, and similar technologies.

3. How We Use Your Information

We use your personal information for the following purposes:

  • To provide, maintain, and improve our Services.
  • To process and complete transactions, and send related information including confirmations and invoices.
  • To respond to your comments, questions, and requests, and provide customer service.
  • To send technical notices, updates, security alerts, and support and administrative messages.
  • To communicate with you about products, services, offers, promotions, and events, and provide other news or information about us and our partners.
  • To monitor and analyze trends, usage, and activities in connection with our Services.
  • To detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of SmartVerify and others.
  • To personalize and improve the Services and provide content, features, or advertisements that match your interests and preferences.
  • To facilitate contests, sweepstakes, and promotions and process and deliver entries and rewards.
  • For any other purpose described to you at the time the information was collected.

4. How We Share Your Information

We may share your personal information in the following situations:

  • With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
  • For Business Transfers: If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, your information may be transferred as part of such a transaction.
  • For Legal Purposes: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • With Your Consent: We may share your information with third parties when we have your consent to do so.

We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access personal information we hold about you.
  • The right to request correction of inaccurate personal information.
  • The right to request deletion of your personal information.
  • The right to object to or restrict processing of your personal information.
  • The right to data portability.
  • The right to withdraw consent, where processing is based on your consent.

To exercise any of these rights, please contact us using the information provided at the end of this policy.

6. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Children's Privacy

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will delete such information from our systems.

9. International Data Transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. By using our Services, you consent to the transfer of your information to the United States and other countries where SmartVerify operates.

10. California Privacy Rights

If you are a California resident, you have the right to request information regarding the disclosure of your personal information to third parties for their direct marketing purposes. To make such a request, please contact us using the information provided at the end of this policy.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

SmartVerify
Bellevue, WA 98007
Email: kajal@smartverify.ai
Phone: (303) 859-9453